Sr District Manager

The Senior District Manager is responsible for leading, mentoring, and developing a team of District Managers who oversee the operational execution of Class B commercial drivers and installation technicians. This role ensures consistent service delivery, safety compliance, and customer satisfaction across multiple territories. The ideal candidate combines strategic vision, leadership, and operational expertise in a multi-site environment.

Key Responsibilities:

• Oversee service and distribution operations across assigned districts, ensuring on-time delivery, adherence to Service Level Agreements (SLAs), first-time fix rates, and exceptional customer satisfaction.
• Set operational targets for productivity, efficiency, and service quality; monitor Key Performance Indicators (KPIs) and implement corrective measures as needed.
• Mentor and develop District Managers through goal setting, regular coaching, performance reviews, and leadership development activities.
• Collaborate with supply chain, logistics, sales, scheduling, safety, and training teams to optimize service planning, inventory management, and compliance with regulations.
• Promote NuCO2’s safety culture by monitoring safety KPIs (e.g., incident rates, near-miss reporting), enforcing protocols, and conducting safety audits.
• Partner with the training department to oversee driver and technician training programs, ensuring certification renewals, and addressing skill gaps.
• Drive continuous improvement initiatives, including lean process implementation, waste reduction, and integration of new technologies to improve operational efficiency.
• Serve as the primary escalation point for district-level challenges, coordinating timely resolutions across teams.

Preferred Qualifications:

• 10+ years of senior leadership or district management experience in service, logistics, or distribution environments.
• Proven success managing multi-site operations and driving performance metrics.
• Military leadership experience at E-7 (senior non-commissioned officer) or O-3 (officer) level and above will be considered equivalent.
• Experience using Field Service Management (FSM) platforms to optimize technician and team scheduling.
• Bachelor’s degree in business administration, supply chain management, engineering, or a related field.
• Strong operational expertise, including budget planning, forecasting, and variance analysis.
• Experience implementing Lean, Six Sigma, or other continuous improvement methodologies.

Skills and Competencies:

• Outstanding leadership and team-building abilities with a focus on inspiring high performance.
• Strategic mindset coupled with strong analytical and problem-solving skills.
• Excellent verbal and written communication skills, with experience presenting to executive leadership.
• Proficiency in FSM systems and data analytics tools.
• High sense of urgency, adaptability, and ability to thrive in fast-paced environments.

NuCO2 provides competitive pay and an exceptional benefits package, including health, dental, disability, and life insurance; paid holidays and vacation; a 401(k) retirement plan; employee discounts; and opportunities for educational and professional development. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day! 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.